Welcome to Ocean Computer Pakistan! Whether you are visiting our physical store to check out the latest gaming hardware or browsing our online shop at oceancomputer.pk, your privacy is important to us.
This Privacy Policy explains in simple terms what information we collect from you, why we collect it, and how we keep it safe.
1. Information We Collect
We only collect the information we actually need to provide you with a great shopping experience. Here is what we gather:
When you order online: We collect your name, shipping address, email address, and phone number to process and deliver your order.
When you pay: If you pay online, your payment details are processed through secure, encrypted third-party payment gateways. We do not store your credit card or bank account numbers on our servers.
When you visit our physical store: We may collect your contact details if you ask for an e-receipt, sign up for a warranty, or drop off hardware for repair. For everyone’s safety, our store also uses CCTV cameras.
When you browse our website: Like most websites, oceancomputer.pk uses basic cookies to keep track of your shopping cart and see how visitors use our site (like which gaming categories are the most popular). This helps us improve our website.
2. How We Use Your Information
We use your information for practical business purposes, including:
Packing, processing, and shipping your gaming gear to your doorstep.
Sending you order updates, tracking numbers, and digital receipts.
Honoring warranties and managing hardware returns or repairs.
Keeping our physical store and website safe and secure.
Responding to your questions on WhatsApp, email, or social media.
3. How We Share Your Information
We never sell your personal information to anyone. We only share your details with trusted partners who help us run our business:
Courier Services: We share your name, address, and phone number with our delivery partners (e.g., TCS, Leopards, CallCourier) so they can deliver your order.
Payment Gateways: To process your online transactions securely.
Legal Requirements: If required by Pakistani law, we may share information with authorities to comply with legal obligations or prevent fraud.
4. How We Protect Your Data
We take reasonable steps to protect your personal information. Our website (oceancomputer.pk) is secured with SSL encryption to ensure your data stays safe while you browse and check out. In our physical store, customer records and warranty details are stored securely and are only accessible to authorized staff.
5. Your Rights
You have the right to:
Ask us what personal information we have about you.
Request corrections if your phone number, email, or address has changed.
Ask us to delete your account or contact information from our database (except where we need to keep it for tax or warranty purposes).
6. Changes to This Policy
As our business grows, we might update this Privacy Policy from time to time. If we make any major changes, we will post the updated version here on our website.
7. Contact Us
If you have any questions about this Privacy Policy, your data, or just want to talk about gaming hardware, feel free to reach out to us!
Website: oceancomputer.pk
Email: support@oceancomputer.pk
Phone / WhatsApp: 03356789650
Physical Store Address: Shop #5, Street #1, Block 2, Dera Ghazi Khan, 32200, Pakistan
